“Failed to set Event Logging” error when logging into Citrix Apps

Users are getting the above error due to an invalid entry in the APPSRV.INI file. To fix it:

1. Open the appsrv.ini file located in the user’s Citrix ICA client folder, the default locations are:

In Windows Vista – C:\Users\UserName\AppData\Roaming\ICAClient\
In Windows XP – C:\Documents and Settings\UserName\Application Data\ICAClient\

2. Find the line beginning with”LogFileWin32”, it should be near the top.

The default Value is:

In Windows Vista – C:\Users\UserName\AppData\Roaming\ICAClient\wfcwin32.log

In Windows XP – C:\Documents and Settings\UserName\Application Data\ ICAClient\wfcwin32.log

I have been finding them with “User” instead of the actual name of the user.  For example: <LogFileWin32=C:\Documents and Settings\User\Application Data\ICAClient\wfcwin32.log>

Instead of : <LogFileWin32=C:\Documents and Settings\Michael\Application Data\ICAClient\wfcwin32.log>

3. Update the entry to point to the correct location.

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